Frequently Asked Questions

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Spectrum

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What is Spectrum designed for?

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Spectrum is designed for clinical and mental health services, offering telehealth and case management functionalities.

What communication channels does Spectrum support?

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It supports voice, video calling, email, SMS, social media, and web applications.

How does Spectrum manage cases?

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Spectrum features customizable workflows, real-time updates, and privacy controls for efficient case management.

 Can Spectrum be used by multiple agencies?

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Yes, it supports inter-agency referrals and role-based access for privacy and collaboration.

Who are the primary users of Spectrum?

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Organizations like the Breast Cancer Foundation NZ and Whakarongorau Aotearoa utilize Spectrum for telehealth and case management.

CareMonX

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What is CareMonX?

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Caremonx is an emergency care suite designed to improve response times, decision-making, and data management in emergencies.

What features are included in CareMonX?

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Features include real-time data capture, MDT routing, incident monitoring, and billing support.

How does CareMonX enhance emergency response?

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 It provides real-time updates, tactical boards, and efficient data sharing for improved coordination and response.

 Is CareMonX suitable for multiple emergency service providers?

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Yes, it is designed to support various emergency service providers with its versatile features.

Who uses CareMonX?

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CareMonX is used by organizations like Hato Hone - St. John Ambulance NZ for managing emergency care services.

Vivasta

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Who benefits from using Vivasta?

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Community healthcare providers and organizations across multiple sectors utilize Vivasta for its comprehensive management capabilities.

Can Vivasta be used in various sectors?

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Yes, its features are adaptable for healthcare, public safety, logistics, and other sectors.

How does Vivasta support mobile access?

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Vivasta provides dedicated apps for nurses, drivers, and other field staff for real-time data access.

What are the key features of Vivasta?

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It includes referral management, electronic patient records, logistics systems, and mobile apps for field staff.

What is Vivasta used for?

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Vivasta manages clinical and administrative aspects of community healthcare, including referrals, records, and logistics.

InnovaCare

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What does InnovaCare offer?

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Innova Care provides tools for scheduling, case management, staff coordination, and client monitoring in home care services.

How does InnovaCare ensure service quality?

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It enhances quality through transparent management, real-time monitoring, and integration with healthcare systems.

Can Innova Care be accessed on mobile devices?

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Yes, it offers web-based and mobile-enabled platforms for convenient access.

Who can benefit from using InnovaCare?

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Healthcare organizations like HealthVision and Te Whatu Ora - Westcoast use it for efficient home care management.

How does InnovaCare integrate with other healthcare systems?

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 It integrates with HealthLink, NHI, eSAM, FHIR-based APIs, and other systems for comprehensive service delivery.

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Ready to focus more on patient care and less on paperwork?

Valentia Technologies leads in healthcare IT solutions, serving New Zealand, Australia, the South Pacific, and Ireland.

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