Frequently Asked Questions
Spectrum
What is Spectrum designed for?
Spectrum is designed for clinical and mental health services, offering telehealth and case management functionalities.
What communication channels does Spectrum support?
It supports voice, video calling, email, SMS, social media, and web applications.
How does Spectrum manage cases?
Spectrum features customizable workflows, real-time updates, and privacy controls for efficient case management.
Can Spectrum be used by multiple agencies?
Yes, it supports inter-agency referrals and role-based access for privacy and collaboration.
Who are the primary users of Spectrum?
Organizations like the Breast Cancer Foundation NZ and Whakarongorau Aotearoa utilize Spectrum for telehealth and case management.
CareMonX
What is CareMonX?
Caremonx is an emergency care suite designed to improve response times, decision-making, and data management in emergencies.
What features are included in CareMonX?
Features include real-time data capture, MDT routing, incident monitoring, and billing support.
How does CareMonX enhance emergency response?
It provides real-time updates, tactical boards, and efficient data sharing for improved coordination and response.
Is CareMonX suitable for multiple emergency service providers?
Yes, it is designed to support various emergency service providers with its versatile features.
Who uses CareMonX?
CareMonX is used by organizations like Hato Hone - St. John Ambulance NZ for managing emergency care services.
Vivasta
Who benefits from using Vivasta?
Community healthcare providers and organizations across multiple sectors utilize Vivasta for its comprehensive management capabilities.
Can Vivasta be used in various sectors?
Yes, its features are adaptable for healthcare, public safety, logistics, and other sectors.
How does Vivasta support mobile access?
Vivasta provides dedicated apps for nurses, drivers, and other field staff for real-time data access.
What are the key features of Vivasta?
It includes referral management, electronic patient records, logistics systems, and mobile apps for field staff.
What is Vivasta used for?
Vivasta manages clinical and administrative aspects of community healthcare, including referrals, records, and logistics.
InnovaCare
What does InnovaCare offer?
Innova Care provides tools for scheduling, case management, staff coordination, and client monitoring in home care services.
How does InnovaCare ensure service quality?
It enhances quality through transparent management, real-time monitoring, and integration with healthcare systems.
Can Innova Care be accessed on mobile devices?
Yes, it offers web-based and mobile-enabled platforms for convenient access.
Who can benefit from using InnovaCare?
Healthcare organizations like HealthVision and Te Whatu Ora - Westcoast use it for efficient home care management.
How does InnovaCare integrate with other healthcare systems?
It integrates with HealthLink, NHI, eSAM, FHIR-based APIs, and other systems for comprehensive service delivery.
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Valentia Technologies leads in healthcare IT solutions, serving New Zealand, Australia, the South Pacific, and Ireland.