Clinic Inbox Two-way messaging, including unlimited unique reply paths for SMS, MMS and eMails.
Variable Automatic Message Delivery Advanced scheduling of messages for delivery at variable intervals prior to appointment.
Multilingual Supports automated selection of message language based on patient's preference.
Message Templates Clinics can define unlimited number of message templates for automatic processing.
Cancellation & Rescheduling Enables patients to cancel and/or re-schedule appointments via sms or internet.
Clinic In-Queue Notifications Supports in-queue patient messaging of estimated waiting times and queue places within a clinic.
Family Care Supports single/multiple phone numbers for dependent family members.
One-off Messaging Enables ad hoc messaging to single or multiple patient groups. Also enables ad hoc re-transmission of messages.
Message Permission Management Automated permission management (OPT-IN, OPT-OUT) based on RegTel Code of Conduct for SMS business use.
Proof of Message Delivery Supports delivery receipts via SMPP & SS7 connectivity as per telecom industry standards.
Confidentiality Filter Manual and automated editorial control of messages to protect patient confidentiality.
Messaging Volume Supports unlimited messaging volumes across multiple mobile operators. Also supports priority messaging.
Reports Provides comprehensive tracking and management of each appointment and general quality of care reports.
HL7/Web Services Integration Supports generic bidirectional interface with hospital information systems.
Clinical Diagnostics Result Translator Automatic translation of pathology & radiology results into simple and discrete messages.
Medication Reminders & Compliance Enables practitioner-led configuration of medication reminders and compliance recording.
Integration with Patient Portal Integrates with Valentia's Patient Portal to provide online view of their appointments, cancellation and rescheduling options.
Sure Message Technology Utilises Valentia's SureMessage™ Technology to ensure full accountability of all messages.
Spam Filter Comprehensive automated spam-fighting technology to protect against malicious attempts to overwhelm the system.
Role Based Roles-based user access provides support for unlimited number of specialty/clinic hierarchy.
